Compounding Medicine in Vero Beach for over 20 year. Delivery Available
Perkins Compounding Pharmacy
Privacy Policy
How we collect, use, protect, and share information when you use perkinsvb.com or communicate with our pharmacy.
Effective Date: July 29, 2026
Our Commitment to Privacy
Perkins Compounding Pharmacy (“Perkins Pharmacy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through perkinsvb.com (the “Site”), our communications, and our pharmacy services.
This Privacy Policy explains the types of information we may collect, how we use and disclose that information, and the choices available to you.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Your name, telephone number, email address, and mailing or delivery address;
- Information submitted through our contact forms or other online forms;
- Prescription, refill, medication, health, or insurance-related information that you choose to provide;
- Information concerning compounded medications, animal medications, hospice support, immunizations, deliveries, or other pharmacy services;
- Communication and notification preferences, including SMS or text-message consent;
- Messages, questions, feedback, or other information you send to us; and
- Any other information you voluntarily provide when communicating with our pharmacy.
Please do not submit confidential medical or prescription information through a general website contact form unless the form is specifically identified as secure and intended for that purpose.
Information Collected Automatically
When you visit the Site, we or our service providers may automatically collect limited technical information, such as:
- Internet Protocol address;
- Browser and device type;
- Operating system;
- Referring website;
- Pages viewed and links selected;
- Dates and times of visits; and
- General website usage and performance information.
We may use cookies and similar technologies to operate the Site, understand how visitors use it, maintain security, and improve website performance.
How We Use Your Information
We may use the information we collect to:
- Respond to questions, inquiries, and requests;
- Provide pharmacy services requested by you;
- Process or assist with prescription and refill requests;
- Coordinate compounded medications, deliveries, immunizations, animal medications, hospice support, and other pharmacy services;
- Communicate with patients, caregivers, healthcare providers, veterinarians, insurers, and other authorized parties;
- Send prescription status notifications, refill reminders, delivery updates, appointment reminders, account notices, and other service-related communications;
- Send promotional or marketing communications where you have provided consent or where otherwise permitted by law;
- Maintain and improve our Site, services, security, and customer experience;
- Detect and prevent fraud, misuse, security incidents, or unlawful activity;
- Maintain records required for pharmacy, healthcare, insurance, accounting, and legal purposes; and
- Comply with applicable laws, regulations, court orders, and professional obligations.
Health Information and HIPAA
Some information collected or maintained by Perkins Pharmacy may constitute protected health information under the Health Insurance Portability and Accountability Act of 1996 and related regulations, commonly known as HIPAA.
When HIPAA applies, our use and disclosure of protected health information will be governed by our HIPAA Notice of Privacy Practices and applicable law. This website Privacy Policy does not replace our Notice of Privacy Practices.
To request a copy of our Notice of Privacy Practices or ask a question about the privacy of your health information, please contact us using the information provided below.
SMS and Text-Messaging Privacy
When you provide your mobile telephone number and consent to receive text messages, Perkins Pharmacy may send you communications such as:
- Prescription or refill notifications;
- Medication or order updates;
- Delivery notifications;
- Appointment or immunization reminders;
- Account or service-related notices; and
- Promotional messages when you have separately consented to receive them.
Your consent to receive marketing text messages is not a condition of purchasing any product or receiving pharmacy services. Message frequency may vary. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver the requested text-messaging service or when disclosure is required by law.
You may opt out of text-message communications at any time by replying STOP to a message. After opting out, you may receive one final message confirming your request.
For assistance, reply HELP or contact Perkins Pharmacy at (772) 978-6470.
Opting out of text messages will not prevent us from contacting you through another authorized method when necessary to provide pharmacy services, protect your health or safety, or comply with applicable law.
How We Share Information
We do not sell your personal information.
Service Providers
We may share information with trusted service providers that assist us with services such as pharmacy-management systems, prescription processing, website hosting and maintenance, secure communications, SMS, telephone or email notifications, delivery and mailing services, payment processing, data storage and security, and business or professional support.
These providers are permitted to access information only as reasonably necessary to perform services for us and are expected to protect the information appropriately.
Healthcare and Pharmacy Operations
Where permitted by law, we may share information with healthcare providers, prescribers, veterinarians, caregivers, insurance companies, pharmacy-benefit managers, delivery providers, and other authorized parties when necessary to process prescriptions or provide requested pharmacy services.
Legal and Safety Requirements
We may disclose information when we reasonably believe disclosure is necessary to comply with applicable law, regulation, subpoena, court order, or legal process; meet pharmacy licensing, reporting, auditing, or recordkeeping obligations; protect the rights, property, health, or safety of our patients, employees, business, or others; investigate suspected fraud, misuse, security incidents, or unlawful activity; or establish, exercise, or defend legal claims.
Business Changes
Information may be disclosed as part of a merger, acquisition, restructuring, financing, sale, or transfer of some or all of our business, subject to appropriate confidentiality and legal protections.
Social Media and Third-Party Websites
The Site may contain links to social-media platforms, maps, prescription-service providers, or other third-party websites.
When you visit or interact with a third-party website or service, that third party may collect information under its own privacy policy. Perkins Pharmacy is not responsible for the privacy, security, or content practices of third-party websites.
We encourage you to review the privacy policy of any third-party service before providing personal information.
Data Retention
We retain personal information for as long as reasonably necessary to provide requested pharmacy services; maintain prescription, patient, financial, and business records; satisfy legal, regulatory, insurance, and professional requirements; resolve disputes; enforce agreements; and protect our legal rights.
Prescription, health, insurance, and pharmacy records may be subject to mandatory retention periods. Therefore, we may not always be able to delete information immediately upon request.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, destruction, loss, or misuse.
However, no website, electronic communication, or storage system can be guaranteed to be completely secure. You should avoid sending sensitive medical, prescription, financial, or insurance information through ordinary email or an unsecured website form.
Your Privacy Choices
Depending on the information involved and applicable law, you may contact us to:
- Ask what personal information we maintain about you;
- Request correction of inaccurate or incomplete information;
- Update your contact or communication preferences;
- Withdraw consent for promotional communications;
- Opt out of text messages by replying STOP;
- Unsubscribe from marketing emails using the instructions included in the email; or
- Request deletion of eligible personal information.
Certain information may not be deleted when retention is required or permitted by pharmacy, healthcare, insurance, financial, or other applicable laws.
Requests involving protected health information may be handled under our HIPAA Notice of Privacy Practices.
Children’s Privacy
The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online directly from children under 13 without appropriate authorization.
A parent, legal guardian, or authorized caregiver should provide information when requesting pharmacy services for a minor.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technologies, legal obligations, or privacy practices.
Any changes will be posted on this page with an updated effective date. Your continued use of the Site after an updated policy is posted indicates that you acknowledge the revised policy.
Questions or privacy requests?
Contact Us
For questions about this Privacy Policy, our privacy practices, or your personal information, please contact:
Perkins Compounding Pharmacy
4015 20th Street
Vero Beach, FL 32960
Telephone: (772) 978-6470
Fax: (772) 978-6471
Email: contactus@perkinsvb.com
Website: perkinsvb.com